Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center Section

  • The Help Center section included in Locall PRO’s Online Control Panel features a collection of help articles and regularly asked questions. Aimed toward resolving any common issue that you could possibly have, they are compiled by our support team of trained technicians.

  • Top quality support service

  • Instructional Videos

  • For users who wish to learn how to take care of a commonly experienced problem by watching an educational video clip, we’ve added a collection of video tutorials to our Online Control Panel. All the tutorial videos are brief and easy to follow. They offer you step–by–step demonstrations of different site administration activities.

  • Intuitive help center

  • A 60–Minute Ticket Response Guarantee

  • All semi–dedicated servers are backed up by a 24x7x365 tech support service and come with a 60–minute ticket response guarantee. Our skilled techs will be at your disposal day and night and will remedy any problem that you might possibly stumble upon within maximum 1 hour after the technical support ticket submission. Normally, a response will be provided to you in less than twenty minutes.