An Intuitive Help Center Section
The Help Center section included in Locall PRO’s Online Control Panel features a collection of help articles and regularly asked questions. Aimed toward resolving any common issue that you could possibly have, they are compiled by our support team of trained technicians.
For users who wish to learn how to take care of a commonly experienced problem by watching an educational video clip, we’ve added a collection of video tutorials to our Online Control Panel. All the tutorial videos are brief and easy to follow. They offer you step–by–step demonstrations of different site administration activities.
A 60–Minute Ticket Response Guarantee
All semi–dedicated servers are backed up by a 24x7x365 tech support service and come with a 60–minute ticket response guarantee. Our skilled techs will be at your disposal day and night and will remedy any problem that you might possibly stumble upon within maximum 1 hour after the technical support ticket submission. Normally, a response will be provided to you in less than twenty minutes.