Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our customer assistance team is educated to very quickly take care of all Linux cloud web hosting services customers’ queries and guidance questions. Via our ticket system, it’s possible to submit your issue and a support team member will likely get back to you in less than max 60 minutes. Basically, practice proves that the normal reply time period is Twenty minutes.

  • Top quality support service
  • A Top–quality Support Service

  • You can easily contact us 24x7x365 with any issue you may have regarding our offerings. We’ve got qualified professionals on duty most of the time to provide you with help and support at any time needed. You may use the ticketing system or post a message at any time, or you can pick up the phone or make use of the online chat during working hours.

  • Intuitive help center
  • An Intuitive Help Section

  • If you wish guide while working on your sites within the Control Panel, you could always just click the Help control key and locate your query in the variety of articles that will came up. We have also turned the vast majority of content articles into videos. The listing of educational videos will show up if you select the Videos button present in each section.