A 99.9% Server Uptime
We’ve set up our cloud web hosting platform using reliable hardware and significantly customized software. Our admins have installed a tweaked version of SELinux on each of our web hosting servers in order to guarantee optimal protection and reliability. We’ve added several DDoS protection units along with very powerful firewall software to make sure our internal network is impregnable and safe.
All Linux cloud web hosting services plans come with a 99.9% server uptime guarantee. And no matter which datacenter you opt for, our guarantee stays unchanged.
A 99.9% Network Uptime
Other than our cloud hosting platform, we’ve also built our own internal network in all our datacenters. Everything is based on top–quality hardware components fabricated by Juniper. In addition, on each and every router, we’ve installed a firewall with a sophisticated algorithm to successfully sieve all shady requests.
This way, in each of our datacenter facilities – in our data center in USA, in our data center in United Kingdom, in our data center in Finland, in our data center in East Europe as well as in our data center in Australia, you can enjoy a 99.9% network uptime guarantee. And this uptime guarantee applies to all web hosting plans in each and every datacenter.
A 30–Day Money–Back Guarantee
Just like with every other service, when it’s your money on the line, you cannot feel really safe. That is why, with each of our cloud hosting packages we offer a 30–day money–back guarantee. In case you do not feel happy with our web hosting service or in case you need to get an even more robust hosting solution, such as a Linux VPS or even a Linux dedicated hosting services – we will give you your money back in full, without hidden fees or reimbursement taxes.
24/7 Technical Support
If you have ever had to wait around for hours to get an answer, you’re aware of how maddening this can be, even more so if your website is at stake. Because of this, our company offers a 24x7 support service with a 1–hour response time guarantee. Irrespective of what happens or what holiday it is – our techs will be available to you and they’ll answer you within sixty minutes. And the best part is that their average ticket response time is just twenty minutes!