Lots of users who begin using their first hosting account, or switch companies, typically have queries regarding how certain things are done or confront obstacles when setting up various things such as emails, site settings, etc. That’s why, a lot of companies have prepared documentation with the most standard questions and problems in order to help their customers obtain information swiftly and easily. As a result, the technical support staff can concentrate on actual issues that some customers may be facing, because the solution for the minor things will be available on the World Wide Web and customers can easily handle them without touching base with the help desk team. Having in-depth documentation is critical, especially for new clients without any past experience, as the hosting service entails a ton of features and lots of individuals can become perplexed about what to do. A good knowledge base can both help you execute the procedures that you want and discover how the web hosting service works in general.

Extensive Online Documentation in Cloud Web Hosting

If you order a cloud web hosting plan through our company, you will be able to access our detailed online help documentation where you will find information on more or less everything connected to our hosting packages. The topics encompass anything from how to create an email account on your hand-held device, to how to accomplish various things using an .htaccess file. The articles are written in an easy-to-comprehend fashion and feature exhaustive guides on how to accomplish a specific task within your Hepsia Control Panel. You can also find info that’s not directly connected to Hepsia, for instance one that concerns apps on your PC. The entire archive of articles will be located in the Help section of the Control Panel, but those that are applicable to a specific Control Panel section can be accessed on the spot. Given the fact that we’ve encompassed as many topics as possible, you will be able to get to know more or less everything associated with your hosting account.

Extensive Online Documentation in Semi-dedicated Hosting

Our Linux semi-dedicated services come with extensive technical documentation where you will see information on all the features that our in-house created Hepsia Control Panel comes with, in addition to solutions to different questions and predicaments that you could face. All setup manuals contain thorough explanations, which goes to say that you will not need to worry about overlooking something if you are aiming to export a database, for example. The troubleshooting articles include a range of different viable reasons for specific issues and the solution for each of them, so in case you’re unable to send email messages although you have the right SMTP server settings, for example, you can quickly see what the reason for this might be and correct the issue with a few clicks of the mouse in your email client. As Hepsia has quite a few features, you’ll be able to find related articles in every single section. If you desire to examine all help articles, you can use the Help menu, which is located in the top right-hand side of the Control Panel.